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We use the best technologies to turn complexity into simple, human experiences

CONSISTENT CX IN EVERY INTERACTION, ON ANY CHANNEL

Leaders in telecom, retail, and healthcare recommend Amber to deliver connected, personalized, and consistent experiences across all channels.

+10 years accelerating the digital transformation of large enterprises

Experienced and certified professionals on leading global platforms

Projects delivered in several Latin American countries

O sumário acena

Clear results with technology.

At Amber, we combine consulting, technology, and ongoing support so your company not only solves immediate issues but builds scalable operations and high-level experiences.

We simplify what is complex. We automate essential tasks so your team gains time and focuses on what truly matters.

Ícone de automação Amber

We automate processes

ícone de integração Amber

We integrate systems and data

ícone de mapeamento de processos Amber

We map obstacles

ícone de CX Amber

We deliver consistent CX

Some clients who are shaping the future by our side.

logo cliente Amber TAIFF
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logo cliente Amber Altlas Schindler
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Our Services

ícone de serviço Amber Consultoria

Consulting

We begin by deeply understanding your reality, challenges, and ambitions.

From that, we design personalized technological strategies that connect purpose, efficiency, and innovation, transforming the way your organization operates and creates value.

 

ícone de serviço Amber Implementação

Implementation

We turn plans into concrete results.


We work side by side with your team to ensure a smooth, secure implementation adapted to your organization’s daily operations, guaranteeing that every solution works in harmony and delivers impact from day one.

ícone de serviço Amber Treinamento

Training

Technology only creates value when people master it.

That's why we train your teams in a practical and collaborative way, developing confidence, autonomy, and excellence in using new tools and processes.

ícone de serviço Amber Sustentação

Support

We stay with you even after delivery.

Our continuous support ensures that the solutions remain updated, stable, and evolve with your needs, guaranteeing a consistent and long-lasting transformation.



 

The best technological solutions your organization needs are at Amber.

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With Amber, you get consulting, implementation, and support for the best CX solutions.

Centralize and integrate all customer touchpoints in the world’s leading CRM.

Logo Solução Amber Salesforce CX

A platform focused on customer service, support, and relationship management.

Logo Solução Amber Oracle CX

Omnichannel Contact Center, Marketing Automation, and integrated CRM platform.

Logo Solução Amber Inconcert

CPaaS providing APIs for real-time, multichannel communication.
 

Logo Solução Amber Twilio

Contact center management, call automation, and multichannel engagement.

Logo Solução Amber Five9

Global cloud-based omnichannel communication platform.

Logo Solução Amber Infobip

Proven experience across multiple business sectors.

Segmento de Mercado Amber Agornegócio

Agribusiness

Connect field operations, industry, and financial management in a single operation. Gain full visibility of production, reduce errors, and accelerate decisions with real-time integrated data.

Segmento de Mercado Amber Saúde e Farma

Healthcare & Pharma

Eliminate manual controls and spreadsheets in sensitive processes. Standardize workflows, ensure compliance, and increase productivity with secure, auditable digital operations.

Frequently Asked Questions

What are Amber’s differentiators?

We combine technical expertise, a focus on Customer Experience, intelligent automation, and business vision. This allows us to deliver fast and sustainable results, with the agility of a specialized consultancy and the robustness of major players.

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(11) 95920-0136

R. Padre Anchieta, 2310, Sala 14 - Mercês, Curitiba - PR, 80730-000

Copyright © Amber | 2025

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